🛡 Privacy Policy 

Introduction
Your privacy is important to me. This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website or use my coaching services.

What I Collect

• Information you give me directly (your name, email, phone number, details shared through forms, bookings, or coaching sessions).

• Payment details (processed securely through third-party platforms such as Paperbell, PayPal, or Stripe—I do not store your full card details).

• Website usage data (basic analytics such as pages visited, time on site, etc.).

How I Use Your Information

• To provide coaching services and communicate with you.

• To manage bookings, payments, and client accounts.

• To send newsletters or updates (only if you opt-in).

• To improve my website and services.

How I Protect Your Information

• Your details are stored securely.

• I will never sell or rent your information.

• I only share information with trusted third-party providers as needed (e.g. scheduling, payment processing).

Your Rights

• You can request access to the information I hold about you.

• You can ask for corrections or deletion at any time.

• You can unsubscribe from emails at any time.

Contact
If you have questions about your privacy, contact me at:
carol@carolmaddencoaching.com